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Terms & Conditions

Welcome to S-LAND. By accessing or using our website, services, or digital tools, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

If you do not agree with any part of these terms, you should not use our services.

1. Scope of Terms

These Terms & Conditions govern your access to and use of:
  • The S-LAND website and its content
  • Online booking and application systems
  • E-signature and contract management tools
  • Communication, payment, and support platforms
  • Any other digital or physical services provided by S-LAND
These terms apply to all users, including students, tenants, property owners, and visitors.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement in Singapore. If you are submitting an application or booking on behalf of someone else (e.g., a student), you must have legal authority to do so.

3. Use of Services

When using S-LAND’s services, you agree to:
  • Provide accurate, complete, and updated information
  • Use our platform and services only for lawful purposes
  • Comply with all relevant Singapore laws and regulations
  • Not engage in any activity that may damage, disable, or impair the website or services
We reserve the right to refuse, suspend, or terminate service to any user who violates these terms.

4. Bookings & Tenancy

All accommodation bookings are subject to availability and approval. A booking is only confirmed when:
  • The relevant documentation is submitted
  • Required payments are received
  • A tenancy agreement is signed via e-signature or physical copy
S-LAND acts as a service provider and intermediary. Final tenancy terms are subject to agreements between landlords and tenants.

5. Payments & Refunds

All fees, deposits, or rental payments made through S-LAND must be paid in accordance with the agreed schedule and terms stated in the contract.

Refund policies (e.g., for deposits or cancelled bookings) are governed by the specific terms of your agreement and local regulations. We reserve the right to charge administrative or cancellation fees where applicable.

6. Intellectual Property

All content on this website, including text, logos, images, and digital tools, is the intellectual property of S-LAND or its partners, and may not be reproduced, distributed, or used without written consent.

7. Data Privacy

By using our services, you consent to the collection, use, and disclosure of your personal data as outlined in our Privacy Policy. We comply with the Personal Data Protection Act (PDPA) of Singapore.

8. Limitation of Liability

S-LAND makes every effort to ensure the accuracy and reliability of its services but does notguarantee uninterrupted access or error-free operation.
We are not liable for:
  • Losses or damages arising from tenancy disputes
  • Issues caused by third-party service providers (e.g., cleaners, landlords, payment gateways)
  • Interruptions in service due to technical issues, maintenance, or external circumstances
Your use of our services is at your own risk.

9. Third-Party Links

Our website may contain links to third-party websites. S-LAND is not responsible for the content, accuracy, or security of these sites.

10. Modifications

S-LAND reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be posted on this page with an updated effective date. Continued use of the services constitutes acceptance of the revised terms.

11. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Singapore. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the Singapore courts.

10. Contact Us

If you have any questions regarding these Terms, please contact:

S-LAND